At Gentrigalore, we strive to provide high-quality products and customer satisfaction. Due to the nature of our product, we only offer refunds under the following condition:
• Damaged Product: If your order arrives damaged, you may request a refund. Please contact us within 7 days of delivery with photos of the damaged item and your order details.
To request a refund, email us at gentrigalore@gmail.com with:
1. Your order number
2. A clear photo of the damaged product
3. A brief description of the issue
Once we review your request, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method.
Please note: We do not accept refunds for reasons other than product damage.
If you have any questions, feel free to reach out to us at gentrigalore@gmail.com.
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